FAQ
Here are the answers to our ten most frequently asked questions

No, you don’t need to be registered in advance of shopping.  You can make your selection from the online shop and create your account at checkout stage.

For all orders received before midday we do our best to despatch same day.  Orders received after midday will be despatched the following day unless you have requested a specific delivery date.  As an exception to this there may be a delay if we are waiting for stock to arrive in our warehouse, in these instances we will email to let you know.

We do not have a minimum order quantity or value, but our standard shipping rates apply to orders of any size.

We haven’t currently got a showroom, however we do keep the web shop updated with our current range.  If you are looking for something in particular and can’t find it please feel free to ask.

Yes the prices displayed are our trade prices.  The prices are tiered so that the more bunches/stems you buy, the cheaper the bunch/stem price.  In addition once you spend over £1,000 you receive a further 5% discount which is applied automatically at checkout. 

Yes you can.  Our website is not currently set up to take orders from outside the UK, but if you email your requirements to info@atlasflowers.com we will get back to you with a quote for shipping.

For UK orders, all orders over £200 receive free delivery and for orders less than £200 there is a £15 delivery charge.

Per Item usually refers to a bunch for the dried products, to a stem for the faux products, and each for décor products.  However the image displayed will show you what “item” refers to.

If you can’t find the answer you are looking for, please contact us and we will get back to you as soon as possible.